kg1971 Privacy Policy

Last Updated: January 2026

1 Introduction and Overview

kg1971 is a trusted online gaming and live casino platform in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping their personal information secure.

This privacy policy ("Policy") describes how kg1971 ("we", "our") collects, stores, processes, and protects the personal information of users ("you", "your"). By continuing to use our platform, you are agreeing to this privacy policy.

We use SSL encryption and modern security technology to keep your information safe. Your trust and confidence are our most valued asset.

2 What Information We Collect

We collect the following types of information for registration, transactions, and service delivery on the kg1971 platform:

2.1 Information Provided Directly by You

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password
• Payment method details (bKash, Nagad, Rocket, Upay account information)
• Government-issued identity document details for identity verification
• Address and other contact details

2.2 Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Browsing activity on the platform and session duration
• Gaming history and transaction records
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Transaction confirmation information from payment processors
• Information received from identity verification services
• Information received from fraud prevention and risk assessment services

3 Purpose of Using Information

We use the information we collect for the following purposes:

1. Account Management: For creating, verifying, and maintaining your account.
2. Identity and Age Verification: To prevent those under 21 from accessing the platform and to confirm identity.
3. Financial Transactions: For processing deposits and withdrawals and ensuring transaction security.
4. Customer Service: To respond to your questions and complaints and to provide support.
5. Security and Fraud Prevention: To identify and prevent unauthorized use of accounts and fraudulent activity.
6. Legal Compliance: To comply with applicable laws, regulations, and regulatory authority guidelines.
7. Responsible Gaming: To identify problematic gaming patterns and provide support to users.
8. Service Improvement: To improve the platform's functionality and user experience.

4 Data Storage and Security

kg1971 follows industry-standard security practices to keep your information safe. We take the following measures:

4.1 Technical Security

• SSL/TLS Encryption: 256-bit encryption is used during data transfer.
• Secure Servers: Your data is stored on secure, access-controlled servers.
• Firewall and Intrusion Detection Systems: To prevent unauthorized access and cyberattacks.
• Two-Factor Authentication: To ensure an additional layer of security for your account.

4.2 Organizational Security

• Staff are given data access on a need-to-know basis.
• Regular privacy and security training for staff.
• Strict internal policies and procedures are followed.
• Regular security audits and reviews.

4.3 Data Retention Period

We retain your personal information for as long as:

• Your account remains active;
• It is required to fulfill legal obligations;
• It is required for dispute resolution or contract enforcement.

Even after account closure, certain information may be retained for a minimum of five years due to legal and regulatory requirements.

5 Sharing Information with Third Parties

kg1971 never sells your personal information or shares it with third parties for commercial purposes. However, specific information may be shared with specific parties in the following circumstances:

5.1 Service Providers

Third-party service providers engaged to operate our services (such as payment processors, identity verification services, and technology suppliers) receive only the information necessary within the scope of their work. All such parties are bound by confidentiality agreements with us.

5.2 Legal Reasons

Information may be provided under legal obligations, court orders, or directions from government authorities. Information may also be shared with relevant authorities for fraud investigations or crime prevention.

5.3 Business Restructuring

In the event of a merger, acquisition, or asset sale, user information may be transferred. Users will be notified in advance in such cases.

6 Cookies and Tracking Technologies

The kg1971 platform uses cookies and similar technologies to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: For monitoring and improving platform usage.

6.2 Cookie Control

You can disable non-essential cookies through your browser settings. However, this may affect some functionality of the platform.

7 Your Rights and Controls

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to have incorrect or incomplete information corrected.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request restriction of data processing in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured format.
• Right to Object: The right to object to certain types of data processing.

To exercise these rights, please contact our customer service team. We will process your request within 30 business days.

8 Protection of Minors

The kg1971 platform is for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please notify us immediately.

9 International Data Transfers

Your information may be processed or stored on servers outside Bangladesh for the operation of our services. In such cases, we ensure that:

• Adequate data protection measures are in place in the country or with the organization to which the information is being transferred.
• Data transfer agreements include the necessary security provisions.
• Third-party service providers are committed to ensuring the same standard of privacy protection.

10 Policy Changes and Updates

We may update this privacy policy from time to time. For any significant changes:

• The "Last Updated" date at the top of the page will be changed.
• You will be notified by email before the changes take effect.
• A notice will be displayed on the platform for significant changes.

Continued use of the platform after an update will be considered as your agreement to the new policy.

11 Other Important Matters

11.1 Third-Party Links

Our platform may contain links to third-party sites. kg1971 is not responsible for the privacy policies of those sites. It is recommended that you read their own privacy policy before visiting those sites.

11.2 Withdrawal of Consent

You may withdraw your consent to the processing of your information at any time. However, this may result in the closure of your account and restrict your ability to use our services, as some information is essential for us to provide those services.

11.3 Dispute Resolution

Any dispute relating to this privacy policy will first be attempted to be resolved through discussion. If a resolution cannot be reached through discussion, action will be taken in accordance with applicable law.